OpenTelemetry as a Service

Managed observability on an open standard: OpenTelemetry as a Service means you instrument with OpenTelemetry, send OTLP to Logit.io, and use managed storage, search, dashboards, and alerting — without running the full observability stack yourself.

Hosted OpenTelemetry ingestion: Use Hosted OpenTelemetry for an endpoint on each Logs stack (https://{stackId}-otel.logit.io) that accepts logs, traces and metrics over OTLP/HTTP on port 443. Configure OpenTelemetry Collector Contrib (otelcol-contrib) or an SDK with Basic auth; no vendor agent is required. gRPC isn't supported.

Where each signal goes: Logs land in your Logs stack. Traces need an APM stack and metrics need a Metrics stack. Traffic for a signal without its stack is accepted and dropped.

OpenTelemetry Collector docs

Complete Observability Suite: Our platform delivers a unified solution for infrastructure monitoring, application performance analysis, and distributed tracing. This integrated approach enables correlation across all telemetry types, providing context-rich insights for faster troubleshooting and more effective optimization.

Intelligent Analysis: Beyond basic data collection, our service includes advanced analytics capabilities that automatically identify patterns, detect anomalies, and highlight performance bottlenecks. These insights help you proactively address issues before they impact users and optimize resource utilization across your environment.

Seamless Scalability: Our architecture automatically scales to accommodate growing data volumes, increasing query complexity, and expanding infrastructure footprints. This elastic approach ensures consistent performance even as your observability needs evolve, without requiring manual capacity planning or infrastructure provisioning.

Enterprise Security: Our platform implements comprehensive security controls including encryption of data in transit and at rest, granular access management, and detailed audit logging. These protections safeguard your operational data while enabling compliant monitoring in regulated environments.

Application Performance Monitoring: Gain comprehensive visibility into your application's behavior and performance characteristics. Identify slow API endpoints, detect memory leaks, track database query performance, and understand request flow across services to deliver exceptional user experiences.

Infrastructure Optimization: Monitor the health and performance of your infrastructure components including servers, containers, and cloud resources. Detect resource contention, identify underutilized assets, and ensure optimal infrastructure configuration to maximize efficiency and control costs.

Distributed System Troubleshooting: Trace requests as they traverse through your distributed systems with end-to-end visibility. Pinpoint the source of latency, understand service dependencies, and resolve complex issues faster with detailed context about each component's contribution to overall performance.

Service Level Objective (SLO) Management: Define, track, and report on service level objectives with real-time monitoring of availability and performance metrics. Receive early warnings when SLO compliance is at risk and maintain reliable service delivery for your customers and stakeholders.

Comprehensive Certification Framework: Our platform maintains the highest security standards with ISO/IEC 27001:2022 certification verified by independent UKAS-accredited auditors. We've built our services to comply with stringent regulatory requirements including GDPR, HIPAA, SOC2, and PCI DSS, making our solution suitable for organizations in regulated industries.

Data Sovereignty Controls: Maintain control over your telemetry data with region-specific deployment options and data residency guarantees. Our platform architecture supports compliance with local regulatory requirements while still enabling global visibility for distributed organizations.

Secure Data Transmission: All telemetry data transmitted to and within our platform is protected using industry-standard TLS encryption. Our implementation enforces strong cipher suites and certificate validation to prevent unauthorized access to sensitive operational information.

Transparent Security Practices: We maintain a rigorous security program with regular penetration testing, vulnerability scanning, and independent security audits. Our transparent approach includes systematic monitoring, comprehensive incident response procedures, and clear communication practices to ensure you can trust our platform with your critical observability data.