Get a DemoStart Free TrialSign In

Prometheus As A Service

Identify the root cause behind container failures faster by using Prometheus as a Service

  • Start Free 14-Day Trial
  • Book a Free Demo
  • maersk
  • gds
  • honest
  • xneelo
  • ringier

Trusted By Thousands

Prometheus is one of the most popular metrics-based monitoring and alerting stacks and is the de-facto choice for monitoring dynamic cloud environments.

Whilst Prometheus is well known for being a highly resource-efficient open-source tool, managing Prometheus at scale can be a difficult ongoing challenge. This is due to the tool requiring frequent upgrades, configuration and federation from engineers in order to provide a global view of metrics activity affecting your infrastructure.

Experience scalable Prometheus and identify the root cause behind container failures faster by using's Prometheus as a Service solution.


Book A Demo

Want to request a demo or need to speak to a specialist before you get started? No problem, simply select a time that suits you in our calendar and a member of our technical team will be happy to take you through the platform and discuss your requirements in detail.

Book Your Demo
Introduction To PrometheusIntroduction To Prometheus

Introduction To Prometheus

Prometheus is a pull-based monitoring system that uses dynamic service discovery to find time-series metrics produced by containers, microservices and virtual machines. Prometheus can be seamlessly harnessed to monitor both highly dynamic container environments as well as traditional bare server-based applications.

If you happen to run services inside a Kubernetes cluster, Prometheus is an excellent choice for retrieving metrics to give you an intuitive monitoring experience. Prometheus can also be used similarly to manage metrics from Google Kubernetes Engine (GKE).

Another useful aspect of Prometheus is its incredibly powerful query language, PromQL as well as its multidimensional data model which works in tandem to make performing ad hoc analysis easier. This is useful in cases where you need to cross-compare application-level metrics and system-level metrics together within a single query.

Prometheus is often deployed alongside Grafana to provide added functionality that you'll need to start building out metrics management reports and dashboards.

The Issues Of Scaling Prometheus

Whilst Prometheus is a popular solution for fordwarding metrics this piece of open-source software can often prove tricky when it requires scaling to be suitable for enterprise use cases.

One common issue with using Prometheus is that gaining a global view of performance metrics can be difficult due having to switch between seperate Prometheus servers running in different regions.

This leads to the user also having to deploy multiple instances of Grafana or having to list different Prometheus servers as separate data sources within Grafana.

Whilst switching between different regions isn't too tedious, users that want a global view will find many shortcomings with having to use separate Prometheus servers for each region when they want to quickly see Global CPU usage or conduct capacity planning.

This is where additional tools such as Cortex or a manual process such as Federation bring their own challenges to maintain as part of your extended monitoring infrastructure.

If you are looking for a solution that provides horizontal scale and highly available Prometheus, then's Prometheus as a Service gives you a global view of all of your metrics with zero gaps in data (due to bypassing the need to federate) as well as a fully managed service for hosted Grafana.

The Issues Of Scaling Prometheus

Companies Feel The Difference When They Use

"Internally, has made it easier for us to provide better support for our customers, since finding individual messages based on various data in the payload has become easier.

At Youredi, pretty much everyone from our technical support teams through to our professional services teams uses"

Mats von Weissenberg, CTO @ Youredi

Youredi testimonial

"One thing is certain when operating in the startup space, a strict budget. Before we make any purchase decision to use a SaaS platform, we need to validate the benefits of the platform and more importantly the team behind the platform.'s customer support team stood out. Right from the beginning, the team was there to answer questions and walk us through the process."

Ioannis Sintos, Co-Founder & CIO - Uizard

Uizard testimonial

Why Use’s Prometheus As A Service?

Why Use’s Prometheus As A Service?

With's Prometheus as a Service solution you get a highly scalable version of Prometheus that offers a global view of key metrics without the need for maintenance, upgrades or additional tools to add key functionality.

Alongside Prometheus,'s natively hosted Grafana provides a fully integrated reporting dashboard for visualising your time series metrics within a single centralised platform.

By outsourcing your Prometheus maintenance to, you can allow your engineers to get back to working on new projects instead of having to spend time on the unforeseen maintenance so often required by free and open-source (FOSS) tools.

Security and Compliance

As the platform operates in compliance with GDPR, HIPAA, SOC 2 and is ISO 27001 & PCI Service Provider certified, you can rest assured that we uphold the best security standards possible to protect our user's data.

Our platform can also be used to accelerate compliance with the Cybersecurity Maturity Model (CMMC) certification for many of the requirements of levels 1, 2 and 3 of the AU (auditing and accountability) controls section.

Security and Compliance
Support and Help Centre

Support and Help Centre

The platform is fully integrated with all of the essential support and onboarding tools required by professionals running a large scale software infrastructure.

Our platform is built to ensure engineers have an easy experience across data ingestion and Stack creation through to reporting and visualising data. Our help centre, live chat & regularly updated support documentation are also here to help you throughout your journey to observability success.

Benefits of Prometheus as a Service

  • In-place replacement for collecting cluster and workload metrics
  • Query the data globally with PromQL
  • Role-based access controls (RBAC)
  • Globally-scalable queries and alerts
  • Import preexisting dashboards
  • Support for multiple tenants
  • Globally scalable datastore
  • Durable long term storage
  • Benefits of Prometheus as a Service

    Book A Demo

    Want to request a demo or need to speak to a specialist before you get started? No problem, select a time that suits you in our calendar and a member of our team will be in touch.

    Book Your Demo

    © 2023 Ltd, All rights reserved.