With Logit.io, you can streamline development, monitor applications more smoothly, and close critical security gaps. As a retailer or eCommerce website owner, your bottom line is affected whenever your service is down as consumers today expect digital interactions to run around the clock.
It is also of the utmost importance to ensure consumer privacy and to win your customers' trust in an extremely competitive market. With a compliant and unified platform, you can proactively resolve operational and security issues before they affect your customers. Using Logit.io, you can enhance security, improve store and eCommerce reliability, and increase sales by creating intuitive dashboards and actionable alerts.
Empower your retail and engineering teams with precise, and intelligent automation from Logit.io, so they can spend their time innovating and delivering highly competitive services.
Want to request a demo or need to speak to a specialist before you get started? No problem, simply select a time that suits you in our calendar and a member of our technical team will be happy to take you through the platform and discuss your requirements in detail.
It can be challenging to track a multitude of business metrics collected within an application (including metrics from active shopping carts, frequently saved SKUs and customer checkouts). Incorporating Logit.io's observability platform allows engineers and business analysts to collect this data in order to create dashboards and alerts. These insights can be correlated with specific application code and wider infrastructure performance. As a result, analytics, technical troubleshooting support, and early notification of customer issues become possible.
Your brand's interaction with customers, whether online or in person, is crucial. Slow websites, fulfilment issues, and inoperative point-of-sale systems can negatively impact the customer experience, leading to frustration and lower sales. By tracking real-time analytics and alerting customers, Logit.io ensures the running of a web store and brick-and-mortar store is always successful. Develop and deploy product features faster through application-level logging and tracing and unlock the ability to connect business data and transactions to the application's infrastructure.
"Internally, Logit.io has made it easier for us to provide better support for our customers, since finding individual messages based on various data in the payload has become easier.
At Youredi, pretty much everyone from our technical support teams through to our professional services teams uses Logit.io."
Mats von Weissenberg, CTO @ Youredi
"One thing is certain when operating in the startup space, a strict budget. Before we make any purchase decision to use a SaaS Log Management platform, we need to validate the benefits of the platform and more importantly the team behind the platform.
Logit.io's customer support team stood out. Right from the beginning, the Logit.io team was there to answer questions and walk us through the process."
Ioannis Sintos, Co-Founder & CIO - Uizard
Logit.io offers our company an excellent solution of ingesting our logs, we recently had to do quite a few updates on the platform since the previous service owner in our company left and didn't want to do them, Logit.io was of great assistance throughout the whole process.
Thierry Gysin, Co-Founder & CIO - Ringier
Ensure high availability and performance across your web pages, APIs, and transactions to deliver better customer experiences. Reduce overall risk and ensure compliance by gaining visibility and security intelligence across your retail landscape by leveraging the Logit.io platform.
Maintain a healthy store infrastructure, retail applications, digital services, and associate devices to provide a satisfying customer experience. Start preventing problems before they happen instead of reacting to them after they have occurred. In the face of sophisticated cyberattacks, Logit.io's runtime application security helps teams proactively identify and eliminate vulnerabilities.
Often business intelligence tools cannot provide insights into frontend and backend code, so slow-loading pages and site functionality errors can't be detected without full observability. Using Logit.io, companies can track web store interactions in real-time, from beginning to end, in order to gain a better understanding of customer experiences. Using drill-down capabilities, engineers can view the interactions of a specific customer with the site.
The most effective way to ensure a single source of truth across systems and stakeholders is to place all your telemetry in one place. Ensure that you don't have blind spots by seamlessly integrating your third-party services and tools with your observability platform of choice. It is essential that all your business processes are monitored in real-time so that you can troubleshoot them effectively.
Events such as viral social media posts can cause an unexpected surge in traffic to a website. In order to easily handle spikes in traffic, Logit.io auto-enrolls new hosts into monitoring as they are dynamically added to handle additional traffic.
Use our anomaly detection features to detect when a system is performing differently than it did previously at the same time of the day compared to the previous week. Detecting such patterns can help prevent problems from occurring before they become widely evident to customers.
With Logit.io, you can visualise how the output from one system becomes the input for downstream systems. You can also receive alerts on growing queue lengths, which can help you to identify resource limitations and configuration problems.
In the retail sector, any problems with POS terminals or on-site servers can negatively impact revenue or cause logistical challenges. Logit.io allows you to evaluate performance and incidents for subsets of a device fleet, such as by geographic distribution or firmware version.
With Logit.io, you can monitor IoT devices with integrations to AWS IoT devices and operating systems for device firmware. Operations teams are increasingly responsible for the assets in retail stores due to internet-enabled point-of-sale systems. In addition to monitoring geographically dispersed fleets of IoT devices, Logit.io provides performance data from devices' software. With single-pane-of-glass visibility into all customer touchpoints, eCommerce and in-store assets can be tracked comprehensively.
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