Q: Do I need a credit card to sign up for a free trial?
No, and the first 14 days are completely free.
Q: Is the free trial fully-featured?
Yes, the free trial gives you access to all of the features available for a single stack. If you require more than one stack you will need to sign up.
Q: What happens if I go over the daily volume limit specified in my plan?
Pro and Enterprise accounts auto scale to ensure that your data will be captured even if you exceed your plan level. You may exceed your plan level by up to 100% on any three days in a rolling 30 day period (this can be configured). If this is exceeded, you will be asked to resize your stack to prevent data loss. If you have a highly variable log volumes, contact sales@logit.io to discuss your needs.
Q: What if I don't know my daily log volume?
When you sign up for a trial, just use a best guess, as we will auto scale your stack for you, and you will be able to see live usage on your dashboard.
Q: Does Logit offer annual subscription plans?
Yes. Logit's annual plans provide a discount in return for a prepayment of fees for the year. Contact sales@logit.io for more information.
Q: When can I change my plan?
You can change your plan level at any time. All plans are prepaid for the month, and any increases will be pro rata for the remaining days in the month. You can make changes from your Dashboard or contact the Logit.io sales team to help you find the right plan for your needs.
Q: What billing options do you support?
Monthly Basic and Pro accounts require a valid payment card on their account. For Enterprise or prepaid plans, we offer a range of payment options.
Q: Are there any limits to how much data I can send?
No, just make sure you are on the correct plan, or contact us to discuss your needs.